USA Bio Care's Reviews
We are a 5 Star Rated, Licensed, Bonded, and Insured Biohazard Cleanup and Hoarding Cleanout Service in Michigan. Please take a few minutes and read some of our reviews.
Steve and his crew were absolutely wonderful. We had a situation with a family member who had accumulated too much “stuff” and also struggled to straighten up their place on their own. This was a delicate situation and I needed to make sure my family member was fully comfortable with the process Steve was absolutely wonderful! He listened, he assured me we were in good hands and the team was so respectful and kind through the entire process! I couldn’t be more grateful! If I ever needed this kind of help again, I would not hesitate to reach out to Steve! I am truly so grateful!
I would give Steve and his team 10 stars if I could. They are everything you need when you have a large cleanup or clear-out job to complete: patient, compassionate, caring, careful listeners, honest, efficient, hardworking, non-judgmental. As a bonus, they were absolutely delightful human beings — kind and respectful to each other, with lovely team dynamics between them. I can’t recommend them enough. Do not hesitate to trust this crew to take care of whatever seemingly impossible job you’ve got on your hands. They went above and beyond for our family and I’m deeply grateful to the whole team.
Our basement flooded multiple times in the last couple of years. When the clean up became too much for my husband and I to take on and didn’t know where to turn, we contacted USA Bio Care and got in touch with Steve. His crew came out to our home, took every water/ mold/ destroyed thing from our basement! Flooring and damaged walls included. We can’t thank you enough for taking this lingering headache from us!
I was a very scared hoarder and no one to turn to, I finally made a call to USA Bio Care and Steve arrived for a first meeting which I was so scared about and instantly put me at ease. My house was a disaster, my dogs had it over run with urine and feces and Steve said no problem they would take care of everything. And you know what....he and his team did exactly that. And they all were very caring and compassionate about my situation. They didn't make me feel like a failure, just someone that needed help, they're special help. I will never be able to thank them enough.
Steve and his team did a great job helping us clean up the remnants of a mouse infestation we discovered upon moving into our new house. His team was professional and thorough and we were very satisfied with the condition of everything after the cleaning. I highly recommend US Bio Care for your professional cleaning needs.
Steve and his crew are professional, helpful, and exceedingly kind. We would highly recommend them and use them again!
Steve and his crew did an excellent job of a difficult clean up situation. From the first phone call, our family was treated with dignity and respect. Steve answered our questions honestly and openly and kept us in the loop every step of the way. These are the people you need when you have a difficult situation!
My company used USA Bio Care for an emergency cleanup at one of my work locations. Steve understood the urgency and necessity of our case and his team came out the same day, after hours to clean. Steve and his team through the whole process were courteous, communicated well and did a fantastic job. I highly recommend this company.
Steve and his crew went above and beyond for this one. They were so professional and courteous regarding a family member's extreme hoarding situation. Even though it was an embarrassing situation, they made me feel comfortable and confident that they would get the job done and they did! They did an amazing job! The house was in great condition when they finished. Would highly recommend this company. Very experienced, trustworthy and reliable.
I was very happy with the response from Steve and how quickly he and his team could take care of our situation. I don’t believe our situation was the typical emergency he takes care of, however he understood the urgent clean up we were in need of to make things safe for us. Within hours of my call to him things were cleaned up and disposed of properly. He was very pleasant to work with.
Steve and his team are great guys and did an excellent job on our project. Very responsive and went above and beyond to acommodate our family. The entire process was explained fully and the pricing was extremely fair for the services provided. Services: House & garage cleanouts, Appliance removal & disposal, Hazardous waste removal & disposal, Junk removal, Electronic waste removal & disposal, Furniture removal
I cannot believe how lucky we were to find Steve (the owner) and his team; who are typically retired cops, off duty fireman, etc. We were dealt with an overwhelming situation and I contacted 2 other companies and they lacked in knowledge, professionalism, and over all business manners. Steve on the otherhand, Steve saved the day! His crew were at the job site the day after the holiday ready to work. From the 1st phone call to the final clean up day the team was professional, sympathetic, kind, and accommodating!!!!! We could not ask for a better job under the circumstances. If anyone needs these sort of services USA Bio Care is the only way to go!
When we were faced with what seemed like an insurmountable clean up of a relatives home we didn't know where to turn. I didn't know how we were ever going to get the house ready to sell. Luckily we were referred to Steve and USA Bio Care! They are life savers! The professionalism, speed at which they took care of things, and the quality of their work was amazing! I am so happy we called them!
Quick response to my inquiry- very professional- very thorough job done- highly recommended. Can not say enough about about how helpful they were and went out of their way to be sure my job was done soon, done well and wanted to be sure I was happy with the work. Great experience with them. Services: Hazardous waste removal & disposal, Trash removal & disposal
Stiles Chiropractic would like to thank Steve and USA BioCare for coming to treat our office during this critical pandemic. We are confident that our office is cleaner and safer for our patients now. Will be recommending to everyone we know that could use this service.
I highly recommend this company. Steve was a pleasure to work with. He explained everything they were going to do and when he and his crew came out the were quick and efficient. Thanks so much for a job well done!!!
Steve was helpful, even though they did not service our area in Indian River, MI he provided and contact in Traverse City, MI an estimated amount for charge and timing. With that information we know know if the supplier is ripping us off when we work with them in Northern Michigan.
Amazing Customer Service. The owner Steve and his crew are caring, respectful and very efficient. I highly recommend USA BIOCARE!
Excellent work, thoughtful support, US Bio Care made a very difficult time in our lives easier. Response from the owner3 years ago. Thank you very much Wolfgang. It was our pleasure to help you and your entire family during such a difficult time.
Great group to work with and excellent customer service.